
Please recycle your old battery and purchase a new one! If you have used your battery regularly for a year or occasionally for two years, it is reasonable to expect that it has reach its end of life. Lights do not glow or flash: Your battery may have reached its end of life or may be defective. A single flash may indicate a defective unit or end of life.
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Lights flash: Flashing multiple times may indicate a full charge. Lights should glow for about an hour until fully charged, then flash and stop glowing.
Lights glow solid: Your battery is operating as intended. These may between manufacturers but in general: This effectively warms the oil to increase its flow without damaging the cartridge. Run warm water over the sealed baggie for 1-2 minutes. Remove excess air and completely seal the baggie.
Separate the cartridge from battery and place the cartridge inside a small zipper baggie. With the cartridge attached to battery, rub between your palms for 10-20 seconds or until the hardware slightly warms from the heat of your hands. Take a few strong, extended draws, which usually clear any excess oil from the airflow chamber and allow smooth vaporization. With the cartridge attached to your battery, bring to mouth at a 45-degree angle for optimal airflow. Try these steps, which often solve the issue: If air doesn’t flow freely or your vape feels clogged: While uncommon, occasionally the wick in a cartridge can become oversaturated, making it a bit difficult to draw from. Prime the cartridge: when you first open it, take a large pull to saturate the coil and ensure the metal doesn’t burn when taking future puffs. We recommend short draws and letting the oil settle and slightly cool between puffs. Extended draws taken in rapid succession can heat the oil enough to force too much into the airflow chamber. Don’t store your battery with a cartridge attached. Never leave your vape pen/cartridge in the car! Always store in a cool, dry place out of direct sunlight and extreme temperatures. As clean and discreet as they, anytime you are working with manufactured parts and a sticky oily substance, there is a high risk of trouble! Follow our tips below to optimize your vape experience. We have a love/hate relationship with vapes.